AI ASSISTANT FOR MARKETPLACES

This is an intelligent assistant for marketplace sellers, built on a multi-agent system with a Retrieval-Augmented Generation architecture (RAG).

Role Product Designer
Team Solo Design
Timeline May 2025 – July 2026

Problem

The product's main screen – the dashboard – became overloaded over time: users were receiving a lot of data, but weren't always clear on what to focus on first and what actions to take to improve results.

Purpose

The client's primary goals included redesigning the outdated platform, creating a modern and, most importantly, user-friendly interface, implementing an onboarding process to increase user trust, and introducing new dashboard sections based on the updated design.

AI ASSISTANT FOR MARKETPLACES

This is an intelligent assistant for marketplace sellers, built on a multi-agent system with a Retrieval-Augmented Generation architecture (RAG).

Role Product Designer
Team Solo Design
Timeline May 2025 – July 2026

Problem

The product's main screen – the dashboard – became overloaded over time: users were receiving a lot of data, but weren't always clear on what to focus on first and what actions to take to improve results.

Purpose

The client's primary goals included redesigning the outdated platform, creating a modern and, most importantly, user-friendly interface, implementing an onboarding process to increase user trust, and introducing new dashboard sections based on the updated design.

Challenges

  • How can we redesign the core ILAI workflows to eliminate clutter and make the sellers' workflows with analytics, SEO, advertising, and finance more intuitive?
  • How can we update the visual language of the interface to replace the outdated UI with a more modern, readable, and trustworthy one?
  • How can we reduce and structure the excessive amount of displayed data so users can quickly find the most important information and avoid getting lost in the interface?
  • How can we add new sections as part of the redesign to expand the service's functionality while maintaining simple and logical navigation?

Conducted an expert assessment of the interface based on key product principles and identified key issues:

  • lack of visual hierarchy;
  • competition between cards for user attention;
  • a large number of equally important CTAs;
  • insufficient connection between data and actions;
  • difficulty in quickly understanding the state of the business.
After
Before

Basic UX solutions

All key areas were standardized: uniform card size, uniform content structure, uniform CTA pattern. This made the interface faster to scan. Reduced visual noise – removed unnecessary decorative elements, overloaded graphs, secondary indicators. Created a new hierarchy and focused on:

1. Problem;
2. Business impact;
3. Recommended action.
Laptop mockup

Prototyping and testing

Created an interactive prototype in Figma. Conducted user testing on the following scenarios:

  • registration process and adding a store
  • assessing the store's condition;
  • transition to advertising optimization;
  • working with SEO and competitor analysis;
  • processing reviews and questions;
  • working with an AI-assistant;
  • working with finance and economics.
Phone 1
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Phone 4

UI-Design

Developed an updated dashboard design system, including a library of tokens and cards, a charting and data visualization system, responsive component states, and rules for displaying statuses and recommendations. Detailed specifications were prepared for the development team.

Dashboard UI design system showcase
Палитра цветов и стиль дизайна ilai
SEO Dashboard Interface

Results

The redesign transformed the dashboard from a set of analytical widgets into a tool that helps businesses grow daily on marketplaces.
Users received a convenient service for managing and improving their business, with clear priorities and recommendations, reducing the time spent on data analysis and simplifying their daily work with the platform.

CONTACTS

You can contact me on Email Email or Telegram Telegram . I have some works on Behance Behance . My CV you can see on LinkedIn LinkedIn .

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